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Bharat Bill Payment System FAQs

What is BBPS?-

Bharat Bill Payment System (BBPS) is an integrated bill payment system which will offer interoperable and accessible bill payment service to customers online The system will provide multiple payment modes and instant confirmation of payment.

What are the benefits of using BBPS?+
How can I make the payment for my bill using BBPS?+
Will I get a payment receipt after the bill payment has been made?+
Can I Set Auto pay for my recurring payments?+
What are the recurring payments that can be done?+
What are the current biller categories in BBPS?+
How can I raise a complaint?+
What are transaction charges for a bill payment?+
What are the timings for BBPS transactions?+
If the transaction is not completed when will I get my money back?+
Is there any transactions limit for making payment-using BBPS?+
What happens if my billed amount is greater than the Auto Pay limit set?+
Is there a waiting period for registration or setting up of an Auto pay?+
Is there an expiry period for any biller being registered?+
Is there an expiry period for Auto pay or can user cancel a single Auto pay set?+

Customers may receive calls from 044 7198 6600, as a part of transaction monitoring. Please save this number. Also kindly note that incoming call facility is not available in this number.

Always use the customer care numbers displayed on Bank's official website.

DO NOT use any other numbers since this may put you at risk of fraud.

Please be aware of prank and deceptive calls.

Bank will never ask for sensitive information like Card Number, OTP, Password, CVV etc.

This is to inform you that www.equitasbank.com is the only registered and original web portal of Equitas Small Finance Bank Limited and we do not have web portal in the name of www.equitasbank.co. Anybody accessing the same will be at their own risk and loss and Equitas Small Finance Bank shall not be held liable under any circumstances for any loss of claim suffered by anybody dealing with the said web portal.

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