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Important Information for Customers

Unclaimed Accounts To DEAF (Depositor Education and Awareness Fund)

ESFB PROCESS FOR CLAIMING THE UNCLAIMED DEPOSIT / ACTIVATING THE INOPERATIVE ACCOUNT

As per RBI Circular on Unclaimed Deposit - The customer / survivor / legal heir/authorised signatories, as the case may be, may lodge a claim for the unclaimed deposit / activate the account, as the case may be.

Unclaimed Accounts / Deposit Details - Please Click Here

THE CLAIM PROCESS IS AS FOLLOWS: -

Customers to visit the nearest branch in person for claims on unclaimed accounts / deposits, with Claim Form with valid KYC documentations for (Individual & Non-Individual) along with recent photograph.

(For claim of non-individual accounts, the Claim Form should be submitted on the Entity’s letterhead duly signed by the authorized signatories along with their valid KYC documents of authorised signatories and of the entity)

Please carry original documents for verification. For more details/clarifications, Customers can visit the nearest branch or call the contact centre Get in Touch (https://www.equitasbank.com/head-office)

Customers may receive calls from 044 7198 6600, as a part of transaction monitoring. Please save this number. Also kindly note that incoming call facility is not available in this number.

Always use the customer care numbers displayed on Bank's official website.

DO NOT use any other numbers since this may put you at risk of fraud.

Please be aware of prank and deceptive calls.

Bank will never ask for sensitive information like Card Number, OTP, Password, CVV etc.

This is to inform you that www.equitasbank.com is the only registered and original web portal of Equitas Small Finance Bank Limited and we do not have web portal in the name of www.equitasbank.co. Anybody accessing the same will be at their own risk and loss and Equitas Small Finance Bank shall not be held liable under any circumstances for any loss of claim suffered by anybody dealing with the said web portal.

©2024, Equitas Small Finance Bank Ltd.