Equitas Digital Security
Banking services have evolved into an easy-to-use and seamless digital experience. It’s more critical than ever to take steps to protect consumer data and information systems. We work hard to secure and protect our customers’ information because it is at the heart of our business. The ESFB Information Security Program is designed to align information security with operational strategy, ensure compliance with applicable statutory, local laws, and regulatory requirements. With the transformation and expansion of digital banking, cybersecurity has become a key focus area for the bank. While we strive to provide a safe and pleasant experience, we also expect you to be responsible and vigilant.
How Equitas ensures Digital Security
Authentication:
• Captcha enable our Bank to differentiate bots from authentic users to stop spammers from hijacking
• One Time Password (OTP) is sent to your Registered Mobile Number (RMN) as a 2nd Factor of Authentication (2FA) for transactions
• Virtual Keyboard is provided for logging to your net banking in order to prevent from key logger attacks.
Mobile Banking Security:
• SIM binding and device binding helps identify trusted user and provides for greater security in mobile banking
• Safe and secure- Equipped with advanced encryption and security technologies
• Identify Wi-Fi while using Equitas app- as someone may access your confidential data/information while using public Wi-Fi
• Mobile Banking is disable for Jailbroken and Rooted devices
• Prompt to periodically change your MPIN
• Online Dispute Redressal (ODR) integrated in mobile banking for faster resolution of your grievances
• Facility for enabling transaction limit
Internet Banking Security:
• Captcha (picture of captcha) enable our Bank to differentiate bots from authentic users to stop spammers from hijacking
• Transaction password & OTP
• Prompt to periodically change your Login and transaction password
Perimeter Security:
• 24/7 monitoring of all Bank servers and network devices
24/7 Transaction Monitoring:
• Helps identify suspicious behaviour in all channels of online banking, which could indicate financial crime occurring.
• Monitoring and declining suspicious transactions based on Artificial Intelligence & Machine learning technologies
• Real-time SMS notification to customer upon decline of such transactions
• Notify the customer immediately via call to verify if the transaction is genuine
