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Mandatory Notice

Asset: Customer NoticesLiability: Customer Noticesvector-iconLiability: ATM Notices

Customer Notices for Liability Branch

  • Communication on MCLR

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  • Basis for Interest Calculation

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  • Interest Rate for Resident/NRE/NRO deposits -TD

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  • SOC - All CASA Products

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  • List of Holidays as per NI act

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  • Locker Tariff Sheet & Transaction Timings

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  • Notice for FD Holder on higher TDS Rates if PAN not submitted

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  • Complaint to Police - Cyber Crime Against Fictious Offer

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  • Know Your Note Poster

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  • Detection and Handling of Conterfeit Notes and Acknowledgement to Tenderer for Counterfeit Notes

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  • Clearing Timings

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  • Availability of Magnifying Glass

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  • GST Certificate

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  • RBI Licence

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  • Positive Pay Confirmation Facility for Cheques

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  • Integrated Ombudsman Scheme - 2021

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  • Local Level Committees - National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999

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  • Customer Education Literature - Credit Facility

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  • RBI Cautions to Public

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  • CKYCR Poster

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  • Liability Booklet

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Ask us anything!

How can we help you?

Speak to a banker

Call us at 1800 103 1222

Send us an email

customerservice@equitasbank.com

For Unauthorized Transaction

unauthtrnx@equitasbank.com

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Equitas Small Finance Bank Ltd.

Phase II, 4th Floor, Spencer Plaza,

No. 769, Anna Salai, Chennai - 600 002

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Mandatory Notices

Customer Care Toll Free Numbers:

Please contact the relevant toll free number depending on the requirement

Branch Banking : 1800-103-1222
Loans : 1800-103-2977

For Countries outside India : +91-44-4004-8500

Download Mobile Banking

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Customers may receive calls from 044 7198 6600, as a part of transaction monitoring. Please save this number. Also kindly note that incoming call facility is not available in this number.

Always use the customer care numbers displayed on Bank's official website.

DO NOT use any other numbers since this may put you at risk of fraud.

Please be aware of prank and deceptive calls.

Bank will never ask for sensitive information like Card Number, OTP, Password, CVV etc.

This is to inform you that www.equitasbank.com is the only registered and original web portal of Equitas Small Finance Bank Limited and we do not have web portal in the name of www.equitasbank.co. Anybody accessing the same will be at their own risk and loss and Equitas Small Finance Bank shall not be held liable under any circumstances for any loss of claim suffered by anybody dealing with the said web portal.

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©2024, Equitas Small Finance Bank Ltd.
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